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Effective Date: July 11th 2017

MetaSaaS.Com and its related services and products (“Website”) are owned and operated by Meta SaaS, Inc. (“Meta SaaS”, “we”, “our”, “us”), a Texas Corporation.  Meta SaaS has adopted this Privacy Policy (“Privacy Policy”) to inform the user (“you”, “your”) that it collects personal, personally identifiable, and non-personal information when you use the Website and to explain how this information is used.  Meta SaaS has also adopted this Privacy Policy because it respects your privacy and believes that it should clearly and transparently disclose its privacy practice to the User.  You should contact Meta SaaS directly with any questions or concerns.

 

META SAAS MAY CHANGE, MODIFY, AMEND, SUSPEND, TERMINATE, OR REPLACE THIS PRIVACY POLICY FROM TIME TO TIME AND WITHIN ITS SOLE AND ABSOLUTE DISCRETION.  IN THE EVENT META SAAS CHANGES, MODIFIES, AMENDS, OR REPLACES THIS PRIVACY POLICY, THE EFFECTIVE DATE, LOCATED ABOVE, WILL CHANGE.  YOUR CONTINUED USE OF THE WEBSITES AND OR APP AFTER A CHANGE IN THE EFFECTIVE DATE OF THIS PRIVACY POLICY CONSTITUTES YOUR MANIFESTATION OF ASSENT TO THE CHANGE, MODIFICATION, AMENDMENT, OR REPLACEMENT CONTAINED WITHIN.

 

Meta SaaS may collect the following personal or Personally Identifiable Information (“PII”) from you on the Website:

  • First and last name;
  • Business Name;
  • E-mail Address;
  • Mailing Address;
  • Phone number;
  • Any other information that you voluntarily submit to the Website directly, such as by registering, making a purchase, filling out a form, signing up for our newsletter, or using Live Chat.

 

Meta SaaS may also collect the following additional information from you on the Website:

  • Your geolocation;
  • Your IP address;
  • Your browser and search engine information;
  • Your device information;
  • Your visitor history;
  • Your usage of the Website, including, without limitation, any links or items clicked or pages viewed and statistics;
  • Information stored in cookies, pixel tags, or web beacons;
  • Analytical data from Google Analytics; and
  • Any other additional analytic data that you voluntarily submit to the Website.

 

Meta SaaS may collect this personal information from you through various channels, including, but not limited to, through your voluntary submission of information to the Website, through requests initiated by you through the Website, through communication with third parties, through the collection and analysis of information concerning your computer and browsing activities, through the use of cookies, web beacons, pixel tags, Google Analytics, and through other sources permitted by law.

 

The Website also utilizes Cookies.  Cookies are identifiers that are shared between your computer and the Website to enable our systems to recognize your browser and to provide certain features.  We use cookies to understand and save your preferences for future visits; keep track of advertisements; to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.  You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. Alternatively, you can elect to turn cookies off completely, which may cause some features of the Website may be disabled and thus may not function properly.

 

Meta SaaS uses this personal or personally identifiable information to:

Provide you with the Website; personalize your experience to deliver the content and product offerings in which you are most interested; process any requests made by you; process any orders or business contemplated by the Website; communicate with you, respond to customer service requests; improve the Website; identify and fix problems with the Website; update you on changes to the Website; communicate with you concerning your account; to complete a transaction you initiated; and to update you on Meta SaaS products and services offered through the Website or the services of third parties. 

 

You further authorize the following specific uses:

  • Enable your use of the Website and its associated services;
  • Improve algorithms;
  • Measure service usage;
  • Develop new features;
  • Contact and communicate with you, whether through email, telephone, live chat, or messages within the Website;
  • Customize and/or tailor the Website and your User experience, which may include targeted selection and display of third party advertisements within the Website;
  • Aggregate certain information that does not include your personal information and discloses it for analysis, demographic profiling and/or targeted advertising;
  • Advertise products and services of Meta SaaS;
  • Provide you with information or services that may be of interest to you;
  • Transmit and process your information and actions within the Website;
  • Provide statistical information, and include you in the same, where applicable;
  • Provide you with technical service and support, including updates;
  • Provide you with information concerning Meta SaaS benefits or services;
  • Store, archive, retrieve, and make copies of your User generated content;
  • Understand your needs and requests;
  • Communicate promotions or other offers;
  • Prevent and detect illegal activities or violations of your Terms of Use;
  • Combine your personal and personally identifiable information with information from other Meta SaaS applications and/or services; and
  • Facilitate your use of the Website and upgrades/replacements to the Website.

 

We use Google Analytics and remarketing codes to log when users view specific pages or take specific actions on the Website. This allows Meta SaaS to provide targeted advertising in the future. If you do not wish to receive this type of advertising from Meta SaaS in the future you can opt out using the DoubleClick opt-out page (http://www.google.com/policies/technologies/ads/), the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/choices/), or using the Google Analytics Opt-Out Browser Add-on.

 

Meta SaaS stores and protects your personal or personally identifiable information in the following manner:

Your personal information is stored and processed on computers and servers in the United States to which only a limited number of individuals have access and, through your use of the Website, you unequivocally consent to the processing and storage of your personal and personally identifiable information.  You understand and agree that Meta SaaS may continue to store your information after you cease use of the service or disable your account.

 

Meta SaaS uses commercially reasonable efforts and standard technology, such as Malware scanning, to store and help prevent against the unauthorized disclosure of your information. Though it undertakes commercially reasonable efforts to protect your information, no Website, software, or online service is completely safe. Accordingly, you provide all such information at your own risk.

 

In order to protect your Personal Information, Meta SaaS uses specific security measures, such Secure Sockets Layer (SSL) protocol, which encrypts information you input at 128-bit strength. This is denoted in most web-browsers by a small padlock appearing on the bottom bar of the window and the address of the window changing from http:// to https://, meaning a secure connection.

 

Meta SaaS may share your personal or personally identifiable information with third parties in the following circumstances:

  • Where Meta SaaS has obtained your consent;
  • Where sharing or disclosure of your personal or personally identifiable information is necessary to provide you with the Website and/or associated services (We may share your personal or personally identifiable information with trusted third parties who assist Meta SaaS in operating the Website, providing the associated services, and conducting our business);
  • Where sharing or disclosure of your personal or personally identifiable information is necessary to share personal or personally identifiable information with Meta SaaS parents, subsidiaries, successors, assigns, licensees, affiliates, or business partners;
  • Where Meta SaaS has been purchased by a third-party or in the event of a sale of a substantial share of Meta SaaS’s assets;
  • Where sharing or disclosure of your personal or personally identifiable information is necessary to respond to requests by government authorities;
  • Where your personal or personally identifiable information is demanded by a court order or subpoena;
  • Where sharing or disclosure of your personal or personally identifiable information is needed to protect the employees, independent contractors, officers, directors, members, Users, or owners/shareholders of Meta SaaS;
  • Where sharing or disclosure of your personal or personally identifiable information is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty; and
  • Where Meta SaaS is otherwise legally obligated to share your personal or personally identifiable information.

 

You understand and agree that Meta SaaS may specifically share your information with mobile service providers, search engine providers, or other online merchants in order to complete the services offered through the Website or for marketing, advertising, and other uses.

 

You may stop Meta SaaS from collecting your personal or personally identifiable information by:

Adjusting your web browser settings, limiting cookies or other tracking techniques, or by ceasing your use of the Website.  You may contact Meta SaaS with any requests regarding your information, but Meta SaaS reserves the right to act or not act upon such requests.  Meta SaaS honors Do Not Track (“DNT”) Signals, plant cookies, and use advertising when a DNT browser mechanism is in place. 

 

Purchase or sale of the Website and/or other assets:

Meta SaaS may purchase other businesses or sell components of its business, including, but not limited to, the Website. In the event Meta SaaS purchases another business or sells any component of its business, your personal and personally identifiable information will continue to be used consistent with the terms of this Privacy Policy.

 

When using the Website you are obligated to:

Inform Meta SaaS of any changes to your personal or personally identifiable information, and protect the security of your Username, password, and your personal or personally identifiable information.

 

Third party services and third party links:

Meta SaaS may outsource or subcontract some of our technical support, tracking and reporting functions, database management functions, and other services to third parties. We may share information from or about you with them so that they can perform their services as long as they comply with this Privacy Policy.  You understand and agree that Meta SaaS will not be held responsible for any third party communications sent by entities that Meta SaaS does not own or control any third party links (including advertisements).  You are encouraged to review any third party privacy policies before utilizing any such third party service.

Meta SaaS may include or offer third party links, products, and/or services on the Website and provide third party links to the same.  These third party Websites have separate and independent privacy policies. Meta SaaS has no responsibility or liability for the content and activities of such third parties and their Websites.  We encourage you to read carefully the privacy policies of all such third party Websites.  We seek to protect the integrity of the Website and therefore welcome any feedback about any such third party Websites.

 

California Residents:

Under California’s “Shine the Light Law,” California residents have the right to receive information that identifies any third party companies or individuals that Meta SaaS has shared your personal or personally identifiable information within the previous calendar year, as well as a description of the categories of Personal Information, disclosed to that third party. You may obtain this information once a year and free of charge by contacting Meta SaaS at the address below.

 

Children’s Online Privacy Protection Policy (“COPPA”):

Under California’s Online Privacy Protection Act (“COPPA”), it is required that commercial websites and online services that collected PII, such as our Website, post a conspicuous privacy policy.  In accordance with OPPA, we agree that users can visit the Website anonymously and that a link to this Privacy Policy is on our homepage with the word “Privacy” included. More information on OPPA can be found here: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf.   

 

The Website is not intended for or directed to Users under the age of 13, and Meta SaaS does not knowingly or intentionally collect Personal Information from children under the age of 13 or other minors. Where appropriate, Meta SaaS takes reasonable measures to determine that Users are adults of legal age and to inform minors not to submit such information to the Website or in response to advertisements. If you are concerned that personal or personally identifiable information may have been inadvertently provided to or collected by Meta SaaS, please contact us immediately so appropriate steps may be taken to remove such information from the Meta SaaS database.

 

Fair Information Practice Principles (“FIPPs”):

The Website is in compliance with the Federal Trade Commission’s FIPPs.  In the event of a data breach, we take responsive action by notifying you via e-mail within seven (7) business days of any such breach.  Specifically, we adhere to the Individual Redress Principle, which requires individuals to have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.   

 

EU/US Privacy Shield Framework:

Meta SaaS complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.

Meta SaaS has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms of this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.

Meta SaaS certifies that it adheres to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement for personal data submitted by our customers in participating European countries through the Services, and our Privacy Shield certification will be available here. We may also process personal data our customers submit relating to individuals in the EU via other compliance mechanisms, including data processing agreements based on the EU Standard Contractual Clauses.

 

Data Processed

We provide the Services so that our customers can effectively manage the utilization of the software products they pay for. In providing these Services, we process data our customers submit to the Services or instruct us to process on their behalves in connection with the Services ("Customer Data"). While our customers decide what data to submit, Customer Data typically includes profile information and communications between users or among groups of users (e.g., channels), including message text, files, comments, and links.

 

Purposes of Data Processing

We process Customer Data submitted by customers for the purpose of providing the Services to customers. To fulfill these purposes, we may access data to provide the Services, to prevent or address service or technical problems, to respond to customer support matters, to follow the instructions of our customer who submitted the data, or in response to contractual requirements with our customers.

 

Third Parties with Whom We May Share Customer Data

We use a limited number of third party providers to assist us in providing the Services to our customers. As of the date hereof, these third party providers perform technical operations such as database monitoring, data storage and hosting services and customer support software tools. These third parties may access, process or store personal data in the course of providing these services, but based on our instructions only.

 

If we receive personal data subject to our certification under the Privacy Shield and then transfer it to a third-party service provider acting as an agent on our behalf, we have certain liability under the Privacy Shield if both (i) the agent processes the personal data in a manner inconsistent with the Privacy Shield and (ii) we are responsible for the event giving rise to the damage.

 

Questions or Complaints

If you are a resident of a European country participating in the Privacy Shield and you believe we maintain your personal data within the scope of this Privacy Shield certification, you may direct any questions or complaints concerning our Privacy Shield compliance to help@metasaas.com or at our mailing address:

Meta SaaS, Inc.
701 Brazos St
Suite 1617
Austin, TX 78701

We will work with you to resolve your issue.

 

Dispute Resolution

If you are a resident of a European country participating in the Privacy Shield and you have not received timely response to your concern, or we have not addressed your concern to your satisfaction, you may seek further assistance, at no cost to you, from JAMS, which is an independent dispute resolution body in the United States.

We also commit to cooperate with competent EU data protection authorities (DPAs) with regard to our customers end users’ human resources data transferred from a European country participating in the Privacy Shield in the context of the employment relationship.

 

Arbitration

You may also be able to invoke binding arbitration for unresolved complaints but prior to initiating such arbitration, a resident of a European country participating in the Privacy Shield must first: (1) contact us and afford us the opportunity to resolve the issue; (2) seek assistance from JAMS; and (3) contact the U.S. Department of Commerce (either directly or through a European Data Protection Authority) and afford the Department of Commerce time to attempt to resolve the issue. If such a resident invokes binding arbitration, each party shall be responsible for its own attorney’s fees. Please be advised that, pursuant to the Privacy Shield, the arbitrator(s) may only impose individual-specific, non-monetary, equitable relief necessary to remedy any violation of the Privacy Shield Principles with respect to the resident.

 

U.S. Federal Trade Commission Enforcement

Our Privacy Shield compliance is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

 

Right of Access

Some international users (including those whose personal data is within the scope of this Privacy Shield certification) have certain legal rights to access certain personal data we hold about them and to obtain its correction, amendment or deletion. Those users may exercise some of those rights through the options described in our Privacy Policy. Please be advised that because our personnel have a limited ability to identify and access an individual user’s personal data that our a customer has submitted to the Services, if you wish to request access, to limit use, or to limit disclosure, we may first refer your request to the customer who submitted your personal data, and we will support them as needed in responding to your request.

 

Requirement to Disclose

We may disclose personal data when we have a good-faith belief that such action is necessary to: conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; or to enforce our contractual obligations.

To learn more about the Privacy Shield program, and to view our certification, please visit: https://www.privacyshield.gov/participant?id=a2zt00000004FMuAAM

 

Controlling the Assault of Non-Solicited Pornography and Marketing Act (“CAN-SPAM”):

The CAN-SPAM Act establishes rules for commercial e-mail sending and content, giving recipients the right to stop e-mails from being sent to them.  As indicated above, Meta SaaS collects your e-mail address to send information (such as newsletters), respond to inquiries, and communicate with you.  To be in accordance with the CAN-SPAM Act, we agree to: not use false or misleading subjects or e-mail addresses; identify the messages as an advertisement in some reasonable way; include the physical address of our business or headquarters; monitor third-party e-mail marketing services for compliance, if one is used; honor opt-out/unsubscribe requests quickly; and allow users to unsubscribe by using the link at the bottom of each e-mail. 

If at any time you would like to unsubscribe from receiving future emails, you can email Meta SaaS at help@metasaas.com and we will promptly remove you from all correspondence.

 

Contact and Notices:

Any questions or concerns regarding this Privacy Policy may be submitted to Meta SaaS at:

Meta SaaS, Inc.
701 Brazos St
Suite 1617
Austin, TX 78701
United States
help@metasaas.com