Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a Universal Data Layer (UDL) that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor. Whenever you interact with a customer, you can easily access a unified view of previous engagements, actions, and conversations among other things with that particular customer, enabling you to make prompt responses and decisive actions to ensure customer satisfaction, more business opportunity, and improved business growth.
Meta SaaS provides a direct cloud API connector for Tenfold & many other cloud application providers. Click here to view all integrations.