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Meta SaaS joins Flexera!

We've just joined Flexera, the global SAM leader! Flexera is changing the game for companies everywhere. They’re finally demanding more from their technology assets and suppliers. They expect – and deserve – faster time to value, more complete solutions and trustworthy data to drive better business outcomes. By teaming up with Flexera, we're now one company strong, helping you manage all your technology assets-- from SaaS, software in the cloud and cloud infrastructure, to IoT, on premises and datacenter.

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GoToAssist provides a remote support solution for IT managers and technicians to access and control devices remotely, carry out in-session chat, transfer files and remotely configure and reboot devices. GoToAssist provides you with the ability to collaborate and share tasks with team members by inviting other support technicians to sessions and transferring remote support sessions to other reps. The Management Center allows you to assign tasks, permissions and access to multiple technicians. Each rep can support up to 8 customers at a time. Technicians can also use the app to access and control unattended devices to fix problems even when an end user is not present. Furthermore, GoToAssist offers session reporting and session recording to track time spent on tasks and keep audit trails.

Meta SaaS provides a direct cloud API connector for GoToAssist & many other cloud application providers. Click here to view all integrations.

Categories: IT Management Customer Service & Support

Website: https://get.gotoassist.com/

Top 3 Reasons Why You'll Love Meta SaaS

Easy To Use

Great tools should make your life better and shouldn't require a PhD in engineering. If you can use a web browser, you can use Meta SaaS. Even better, Meta SaaS does not require any software installation or time from the IT department.

Save Money

Find savings through good process, controls, and management of resources. Meta SaaS enables you to manage your cloud application resources effectively so you only pay for licenses you actually use instead of paying for licenses that lay dormant.

Save Time

Time is in short supply these days. Meta SaaS empowers you to stop devoting valuable time to performing resource utilization audits. With a single always up-to-date dashboard, utilization reports that used to take months now takes seconds.